What services do we provide?
Our Finance Services:
For the provision of finance, Move Vehicle Leasing Limited is authorised and regulated by the Financial Conduct Authority (FCA) and are permitted to advise on and arrange consumer credit contracts.
In assessing your requirements, we may seek information about your personal circumstances and objectives as might be relevant to enable us to identify your needs. It is important that you provide us with accurate and relevant information
Our Insurance Services:
For the provision of insurance, Move Vehicle Leasing Limited is an authorised introducer to Acasta European Insurance Company Limited who are authorised and regulated by the Financial Conduct Authority.
Move Vehicle Leasing Limited will act in the capacity of an introducer for insurance products with all advice being provided by Acasta European Insurance Company Limited.
Acasta European Insurance Company Limited offer a range of insurance products as follows:
- Combined Guaranteed Asset Protection (GAP), Return To Invoice (RTI) Insurance & Replacement Vehicle Insurance (RVI)
- Excess Cover Insurance
- Key Insurance
Acasta European Insurance Company Limited will provide advice and make a recommendation for you after they have assessed your demands and needs for the products listed above. The purchase of these insurance products is entirely optional. We do not charge you any fees for this service. We may receive commission or fee payments for business introductions made to Acasta European Insurance Company Limited.
If you wish to register a complaint about insurance or Acasta European Insurance Company Limited, please contact Acasta European Insurance Company Limited by either:
Telephone: 0345 040 5975 or 0800 668 1178
or write: Acasta Europe Limited, Anglia House, Carrs Road, Cheadle, SK8 2LA
Acasta European Insurance Company Limited are covered by the Financial Services Compensation Scheme (FSCS). You may be entitled to compensation from the scheme if Acasta European Insurance Company Limited cannot meet their obligations. This depends on the type of business and the circumstances of the claim. Insurance advising and arranging is covered for 90% of the claim, without any upper limit. For compulsory classes of insurance, insurance advising and arranging is covered for 100% of the claim, without any upper limit. Further information about the compensation scheme arrangements is available from the FSCS.
Whose products do we use?
As an FCA regulated credit broker, we can introduce you to a limited number of finance and leasing companies who provide us with a range of products to enable us to help you finance your vehicle purchase or provide vehicle leasing solutions. We will explain the key features of those products to you and make a recommendation based on affordability which is suitable for your demands and needs at the time it is made.
Do we charge for our services?
We are a commission and fee based organisation which means that we may receive a payment or other benefits from finance and leasing companies should you decide to enter a contract or place an order with us. These fees may be variable or pre-set dependent on the product and the volume that we place with the chosen supplier.
Who regulates us?
Move Vehicle Leasing Limited is authorised and regulated by the Financial Conduct Authority. Our firms reference number is 734782. You can verify this on the Financial Conduct Authority’s (FCA) Register by visiting the FCA website: https://register.fca.org.uk or by contacting them on 0300 500 8082.
Move Vehicle Leasing Limited are a credit broker and not a lender.
Other services we offer may not be regulated by the Financial Conduct Authority however the Financial Ombudsman Services has now been extended to handle some complaints under the Consumer Credit Act.
What to do if you have a complaint
If you wish to make a complaint please contact Move Vehicle Leasing Limited by telephone or in writing by referring to our complaints procedure.
To register a complaint contact us by either:
Telephone: 0330 022 9040
or write to us at: Move Vehicle Leasing Limited, Move House, 55-57 Moorgate Street, Rotherham, South Yorkshire, S60 2EY